Free for text secrets. Paid when your team needs files, longer links or more people.
Every plan sends one-time links and secret requests, and every plan gets the team controls. You pay for capacity: more secrets a month, more members, more views per link, longer expiry and file attachments.
Plans
Free
$0a month
Start free- Secrets a month
- 100
- Members
- up to 5
- Views per link
- 1
- Link lifetime
- up to 7 days
- Files
- Text only
- Support reply
- No target
Standard
$19a month
Choose Standard- Secrets a month
- 500
- Members
- up to 10
- Views per link
- up to 5
- Link lifetime
- up to 7 days
- Files
- up to 1 MB
- Support reply
- within 48h
Professional
Most popular$49a month
Choose Professional- Secrets a month
- 1,000
- Members
- up to 20
- Views per link
- up to 10
- Link lifetime
- up to 30 days
- Files
- up to 10 MB
- Support reply
- within 24h
Enterprise
Priced with you
Contact sales- Secrets a month
- Unlimited
- Members
- Unlimited
- Views per link
- up to 100
- Link lifetime
- up to 90 days
- Files
- up to 25 MB
- Support reply
- within 4h
New accounts get 14 days of Standard, then move to Free unless you subscribe. Prices in US dollars, billed monthly by card.
Already a customer? Manage your plan in the app
Which plan fits
Pick by the situation you’re in
You, or a few people, sending passwords and keys as text.
Free$0 a month
Up to 5 members and 100 secrets a month, one view per link, links that last up to 7 days. No files. Enough to replace “I’ll Slack it to you” for a small team.
Start freeA team of up to 10 that sometimes needs to send a file.
Standard$19 a month
Adds file secrets up to 1 MB, which covers .env files, SSH keys, certificates and recovery-code lists, plus up to 5 views per link and 500 secrets a month. Email support with a 48h response target.
Choose StandardA team of up to 20, or anyone who needs links to last longer than a week.
Professional$49 a month
Links can last 30 days and open up to 10 views, files up to 10 MB, 1,000 secrets a month, and audit log export to CSV for your records. Priority support with a 24h response target.
Choose ProfessionalMore than 20 people, or limits the other plans can’t meet.
Enterprisepriced with you
Unlimited secrets and members, links up to 90 days and 100 views, files up to 25 MB, and dedicated support with a 4h response target. Priced with you directly.
Contact sales
Compare
Every limit, side by side
Limits belong to the organisation, not to each person in it. Links you’ve already sent keep the limits they were created with.
| Feature | Free | Standard | Professional | Enterprise |
|---|---|---|---|---|
| Capacity, per organisation | ||||
| Secrets a monthText and files; requests answered count too | 100 | 500 | 1,000 | Unlimited |
| Members | 5 | 10 | 20 | Unlimited |
| Each link | ||||
| Most views | 1 | 5 | 10 | 100 |
| Longest expiry | 7 days | 7 days | 30 days | 90 days |
| File attachmentsNeeds an active subscription, so not during the trial | 1 MB | 10 MB | 25 MB | |
| Records and support | ||||
| Audit log in the dashboard | ||||
| Audit log export to CSV | ||||
| Support | Community | Priority | Dedicated | |
| Response target | 48h | 24h | 4h | |
Included on every plan
What every plan includes
The controls that make ShareShield safe for a team aren’t held back for the top tier. Every plan, Free included, has all of these.
Share
- One-time linksOpened a set number of times, then deleted. Burn one early if plans change.
- PasscodesA second secret, sent another way. Five wrong tries destroy the link.
- Email recipientsSend to up to 10 people, and make it open only for them.
Request and control
- Secret requestsAsk for a credential with a one-time form instead of a reply.
- RolesOwners, admins, members and viewers in one organisation.
- Enforced policiesCap expiry and views and require passcodes for everyone.
Sign-in and records
- Audit logWho created, emailed, opened and burned what, and when.
- Two-factor authenticationAuthenticator apps and backup codes, required org-wide if you like.
- Single sign-onMicrosoft Entra ID over OIDC on your verified domains.
- API v2Scoped, organisation-bound keys for scripts and CI.
The one exception is exporting the audit log to CSV, which comes with Professional and Enterprise.
Questions
Billing questions, answered
These come from how billing works in the app. If yours isn’t here, email us.
Trial and limits
Is there a free trial?
New accounts start with a 14-day trial of Standard, so you can try it with your team before deciding. When the trial ends you move to Free unless you subscribe. File secrets need an active paid subscription, so they aren’t part of the trial.
Do I need an account to send a secret?
No. You can send a one-off secret without signing up, up to two a day. Anonymous links get the Free plan’s limits: one view and up to 7 days.
When does my monthly secret count reset?
At the start of each billing period. On a paid plan, that’s the date your subscription renews. On Free, it’s the first of each calendar month (UTC). During the trial, the count runs from the day the trial started.
What counts as a secret?
Each secret you create, text or file, counts once, however many people it’s emailed to. A secret someone sends you by filling in your request also counts towards your organisation’s total.
What happens when we reach the limit?
You can’t create new secrets until the count resets or you upgrade, and the app tells you so. Links you’ve already sent keep working. If your organisation reaches its member limit, you can’t invite anyone else until you upgrade or remove someone.
Is the limit per person or per organisation?
Per organisation. Members share the plan’s monthly secrets and its member count.
Changing plan
How do I upgrade?
The organisation’s owner upgrades from the Billing page in the app, which takes them to Stripe’s checkout. The new plan’s limits apply as soon as the payment goes through. Admins can see the plan and usage, but only the owner can change it.
How do I cancel or move to a lower plan?
The owner opens “Manage Billing” on the Billing page, which takes them to Stripe’s customer portal, and cancels there. The plan stays active until the end of the period already paid for, then the organisation moves to Free. Until that date, “Reactivate” on the Billing page undoes the cancellation.
To move from Professional to Standard rather than to Free, email support@shareshield.net.
What happens to secrets I’ve already sent if we downgrade or cancel?
Nothing. Limits are checked when a secret is created, so links you’ve already sent keep the expiry and view count they were created with, and file secrets already sent can still be downloaded until they expire. New secrets follow the new plan’s limits.
Paying
What happens if a payment fails?
The organisation is marked as past due and the owner sees a “Payment overdue” notice with a link to update the card. While it’s past due, your plan’s limits stay in place, but sending file secrets and exporting the audit log are paused, and people can’t answer your requests with a file. Once payment goes through, they work again. If Stripe finally cancels the subscription, the organisation moves to Free.
Which currency do you charge in?
US dollars, paid by card through Stripe.
Can we pay annually?
Not at the moment. Each paid plan has a single monthly price. For anything the self-serve plans don’t cover, email us.
What does Enterprise include, and how is it priced?
Unlimited secrets and members, links up to 90 days and 100 views, files up to 25 MB, and dedicated support with a 4h response target. We set it up for you and price it on your team’s size and needs. Email us and tell us roughly how many people will use it.
More than 20 people, or limits Professional can’t meet
Enterprise removes the caps on secrets and members, allows links of up to 90 days and files of up to 25 MB, and comes with dedicated support. Email us with your team size and what you need, and we’ll come back with a price.